Left my screen outside overnight, and one of the legs got bent due to the wind (and not having it anchored properly). Needed replacement leg in less than 7 days, and received within 3 days of placing the order.

My client had an issue with the motor on the screen not functioning properly. Their service team was very helpful with remote troubleshooting, but it was determined that it needed service. We are located close to their Garden Grove service center, so we brought it in and the service team took care of it quickly, all under warranty. Highly recommend their service.

We purchased this screen originally in 2010 and after many uses it's been sturdy and durable up until some raccoons decided to knock it down from storage. At that point, the end caps were cracked and broken from the fall; and we were worried that the replacement parts would no longer be available, but to our surprise they were! Not only was customer service quick to respond, but the parts arrived quicker than expected! Would highly recommend this company for your projector screen needs!

Easy to replace. I read previous reviews and asked for the instructions to be emailed to me. Otherwise, you won't know how man times to pre-wind the spring because it does not come with instructions. Be sure to wind it about 15 times to ensure a good tension to allow the screen to roll up automatically.

This is one of the reliable easy to install automatic screen with amazing quality. No creases, no defects, absolutely perfect. Loved the multiple remotes too.

I’m a 125-pound lady and can easily carry this around. It’s so easy to lift the screen out of the case. Just make sure you have transportation that will fit such a long screen if you’re transporting it! 5/5 stars

Very slick looking remote and was a perfect replacement remote for my screen.

It does what it’s supposed to.

Worked with the help team at Elite Screens and they quickly responded with the remote I needed. It worked as it should when it arrived.

This circuit board is easy to replace just follow the instructions , but the distance of a remote is less than the original one !

Excellent quality and everything you need to assemble. Was easy to assemble and hang. Works great for our short throw Samsung. Now we see why it's promoted by Samsung. Looks great in our conference room. My pictures don't do it justice.

I bought a remote controlled elite screen 17 years ago, after my Tv was stolen and I moved to a projector. We moved it a year later, and have been using it until early 2024. it was still going strong, but some of the plastic was breaking on the side from years of daily use, so we came back, and got the current version of the same screen. It’s a bit wider, a bit clearer, and a lot quieter. Took us no time to set it up. And you can’t beat the price. Looking forward to this one serving us well!

It is exactly what I expected and worked perfectly. My screen runs good as new

Lost our control circuit board due to a lightning strike and the replacement got the screen working again.

After diagnosing that my inoperable screen wasn’t an electrical or remote issue, I ordered the circuit board. Easy to install and immediately fixed the issue upon install and reprogrammed remote. Thank you!