My experience with product so far is one of satisfaction mainly.Pros :Well packagedVery neat & clean designGreat Quality ScreenCons :When I received the device and used it the first time. The screen went up but was not going back down.I tried calling their customer support but there was no answer after several times calling, even the next day. When given the option to leave a voicenote . The mailbox was full.Seems that their only form of contact is through email…..Eventually after sending the email about the issue. They responded after about 24 hours and the situation was sorted out.One of the control board wires became loose in transit causing the problem. Once it was reattached everything worked great.The company really needs to improve their customer service. Especially when it comes to answering calls. After spending $2700 on a product & you have an immediate issue out the box. You expect to be able to contact customer support & get some immediate assistance because as it was in my case, it was a very easy solution.Overall very satisfied so far. Hoping a few months down I won’t have any issues to deal with.
Be sure to use RF remote and not IR - easy to setup and great picture quality.
this is pretty large and heavy but if you want something that looks professional this is for you. Very nice!