Ordered screen after alot of research , I wanted quality and something that would last for year . Got the screen in a timely manner , packaged well and no issues . Came in one solid piece very easy to install, two people needed because it is quite heavy . I love how it opens automatically when you turn projector on. After a day I noticed the screen was not completely retracting, there was about a half once gap exposing the inside, I emailed support , sent pics and a video , the support guy was zero help , he said this appears to be normal , I said there is no way this is normal , after 3 emails and zero help from this guy my wife called the support number , this supper agent was a huge help, he emailed me exactly how to fix the issue while on the phone with her , simple adjustment with an Allen wrench , he even offered to video call to walk me through it , I ended up doing my self , took 10 sec and now works
perfect. He emailed me next day to follow up and I said it’s fixed and thank you for your help, he still insist on doing a video call just to make sure it is perfect and I solid not over tighten as that would affect the longevity of the screen , while I am sure it is right I am still going to video call with him as I want this to last , so what started as a bad experience has turned into a great one , maybe first guy is new or something. Highly recommend this screen and elite screens

Ordered two new remotes for projector screens at work. When received, they didn't look completely brand new and unused, as there was a scratch on one of them, but they work and we were able to connect them pretty easily.

I love having the ability to set up a beautiful 10' screen anywhere I want. The rigid frame and perimeter snaps insure a taut and flat projection surface. The adjustable height offers plenty of versatility. And best of all, it's super easy to set up and take down. The case does a good job protecting things while remaining compact for east transport and storage.

The circuit was exactly as the original. Replaced it with no issues and the screen works as it did when new

Juan is very professional, and the screen he recommended delivers top-notch picture quality—clear, vibrant, and beyond expectations! Excellent service, highly recommended!

I left the screen itself in Africa, and two years later I ordered a replacement and it was perfect.

Ordered new legs for my screen without a upc or model number, they didn’t want to send it, I assume they’ve had a lot of returns. Spoke to a rep and he agreed to ship them (I said I was sure they were the correct ones). They arrived in good order and were a match. Have used the screen for years, no complaints - leg broke because it was left out in wind and fell over while the leg was trapped under something.

First Impression: Screen material looks and feels nice and durable. Nicely packed.
Once my dyi frame is ready and screen tested I'll return with an update.

Bought my Elite Screen 15 years go, still works like a charm. Had to replace the RI receiver due to solar degradation. The new unit was ordered, received, installed and work great.

Juan Reyes was incredible in his support when I needed replacement end pieces for a screen that is no longer sold. He went over and beyond to find me end caps that worked and I’m back in action . Elite makes top-of-the-line screens and I really wanted to get this one fixed and he came through! Thanks Juan!

Followed the directions that came with it. Worked perfectly. Thank you.

It’s awesome! We love it and we have been watching Netflix and Amazon Prime every night now! Thank you. Perfect screen for us. Used but like new.

Appreciate your professionalism

Love it

the screen is looking great, the screen needed some adjustments, fortunately Juan Reyes helped me with the entire process, now the screen is working perfectly and the customer service is so professional!!!!

I ordered a couple of parts and after the order was placed, I received a follow up email to confirm the parts bought, and if they matched the serial number of the screen. After going through some suggestions and arriving at a logical conclusion, my order was confirmed and dispatched, and arrived within the stipulated time advised. Kudos to Juan and his team. I was very impressed.

I had a customer who lost the legs to one of my screens in shipping and I was worried I couldn't get replacement legs. I was happy to see the legs were available on the Elite Screens website. Got a call from Elite when the legs were being shipped and got them in a time for my next event. Great experience with the Elite Screens company.

I had a problem with my screen, the staff was fast and very helpfull to help me. Rarely had this kind of service.

Our company recently reconfigured a classroom at West Point Military Academy. The project required moving a previously installed Elite Screen. Our team was not only impressed with the quality of the screen, we were amazed at the support we were given by Elite Technicians. I've been in this business for 18 years and I can tell you that good people like them are few and far between. Elite gets our highest recommendation.

I am very happy with my purchase. The quality of the product is very high. The instructions were clear.

More importantly there was an issue that I caused on the unit but the customer support was amazing in resolving it. They were very patient and I actually felt like they cared. I dealt with Juan Reyes who did not stop until I was satisfied and my issue was resolved.

Excellent company! Amazing customer service!

I own 2 Elite screens and when the smaller screen was damaged I was able to replace it with a new one without having to purchase the frame and stand. I was guided through the replacement process with the help of Elite Screens customer service to make sure I received the correct replacement screen. Thank You!

good value for two motorized acoustical screens

Purchased this screen for a church and it gets the job done. No issues with daytime viewing.

I've had my screen since 2021. I installed it myself. Sometimes it cycles 7 or 8 times a week. Sometimes a little less. It stopped working a couple of weeks ago. I asked the tech people about it and they guided me through diagnosing the problem. A new RF circuit box was ordered that I installed per instructions from the tech people. It worked on the first try.

I think the screen is nicely designed and it works reliably. The fact that it is repairable is a plus for me.

If you are looking for a budget way to get a projector screen, look no further. Very happy.