![[Elite Screens] Tripod / Floor Pull Up Locking Sleeve](http://shop.elitescreens.com/cdn/shop/products/s381118570492976974_p146_i2_w745.jpg?v=1742251320&width=1445)
![[Elite Screens] Tripod / Floor Pull Up Locking Sleeve](http://shop.elitescreens.com/cdn/shop/products/version-serial03_orig_ebcf5d4a-9a08-47ef-9e8e-da3d35027e53.jpg?v=1742251320&width=1445)
I ordered a couple of parts and after the order was placed, I received a follow up email to confirm the parts bought, and if they matched the serial number of the screen. After going through some suggestions and arriving at a logical conclusion, my order was confirmed and dispatched, and arrived within the stipulated time advised. Kudos to Juan and his team. I was very impressed.
I had a customer who lost the legs to one of my screens in shipping and I was worried I couldn't get replacement legs. I was happy to see the legs were available on the Elite Screens website. Got a call from Elite when the legs were being shipped and got them in a time for my next event. Great experience with the Elite Screens company.
I had a problem with my screen, the staff was fast and very helpfull to help me. Rarely had this kind of service.