![[Elite Screens] Spring Mechanism for Manual/Tripod Screens Z type](http://shop.elitescreens.com/cdn/shop/products/s381118570492976974_p152_i1_w745_1f1b35d6-01eb-4a35-a7e5-0b99d62179cc.jpg?v=1742251316&width=1445)
![[Elite Screens] Spring Mechanism for Manual/Tripod Screens Z type](http://shop.elitescreens.com/cdn/shop/products/version-serial03_orig_584e4520-c717-4aef-aee0-41f333a3ac83.jpg?v=1742251317&width=1445)
I ordered a couple of parts and after the order was placed, I received a follow up email to confirm the parts bought, and if they matched the serial number of the screen. After going through some suggestions and arriving at a logical conclusion, my order was confirmed and dispatched, and arrived within the stipulated time advised. Kudos to Juan and his team. I was very impressed.
I had a customer who lost the legs to one of my screens in shipping and I was worried I couldn't get replacement legs. I was happy to see the legs were available on the Elite Screens website. Got a call from Elite when the legs were being shipped and got them in a time for my next event. Great experience with the Elite Screens company.
I had a problem with my screen, the staff was fast and very helpfull to help me. Rarely had this kind of service.