Steps to pick the correct end-cap for your screen
- When you face the screen, the broken end-cap is on your Right or Left hand side.
- Choose the color of your end-cap to match the screen casing.
- You MUST provide the correct Screens Model, Serial Number and Version Type while you check out, in order to get the correct Remote Control for your existing screen. If you don't find that information please call customer service (877-511-1211)
- Model and serial number can be found on either the left or right end-cap or the original packaging box.
- If you do not know your screen model and serial number, please send a digital picture(s) of your broken end-cap to firstname.lastname@example.org and reference your order number.